Returns & Refund Policy

Please note, we do not offer refunds.

We only accept returns of unopened, unused, and sellable items done within 7 calendar days from delivery.

You will be given credit (of the same value as the returned item) to use in the store. The credit must be used within 30 calendar days.

Should you need to return a product, please send an email to naturasproducts.sa@gmail.com with pictures of the (unopened, unused & sellable) item and your reason for returning the product.

Should your reason for returning the product be that you received the wrong product, we will cover the shipping costs, for any other reasons you will be liable for shipping costs.